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Wisper Tailwind City Low Crossbar Electric Bike 250W wisper Black 540Wh [70 Mile Range]
Wisper Tailwind City Low Crossbar Electric Bike 250W wisper Stone 540Wh [70 Mile Range]
Wisper Tailwind City Low Crossbar Electric Bike 250W wisper
Wisper Tailwind City Low Crossbar Electric Bike 250W wisper
Wisper Tailwind City Low Crossbar Electric Bike 250W wisper
Wisper Tailwind City Low Crossbar Electric Bike 250W wisper Stone 360Wh [50 Mile Range]
Wisper Tailwind City Low Crossbar Electric Bike 250W wisper
Wisper Tailwind City Low Crossbar Electric Bike 250W wisper
Wisper Tailwind City Low Crossbar Electric Bike 250W wisper Black 360Wh [50 Mile Range]
Wisper Tailwind City Low Crossbar Electric Bike 250W wisper

Wisper Tailwind City Low Crossbar Electric Bike 250W

Regular price £1,499.00 Sale price £1,699.00
On Sale

Tax included

Shipping calculated at checkout

4.4 5+ online ratings
Colour: Black
Battery

In stock

Free Delivery
Brand Warranty
Best Price Guarantee
Dedicated Support

PAYMENT OPTIONS

At Glide & Gear, we provide a variety of payment methods for your convenience, including all major credit cards, PayPal, and flexible finance options for payment later.

Your transaction security is guaranteed with state-of-the-art encryption. Select your preferred payment method at checkout for a smooth and secure purchasing process.

Your payment choices include:

1 - CREDIT / DEBIT CARD

Effortless and dependable: Make payments using your debit or credit card. Simply input your card details, expiration date, and security code, and we'll handle the rest securely.

Should your card be enabled for 3D-Secure, you'll be directed to your bank's security questions. Shortly after, we'll proceed with your order. Charges are applied only when your items are dispatched.

2 - PAYPAL

Opt for PayPal for a quick, easy, and secure payment method. By selecting PayPal at checkout, you can pay directly from your account.

We'll immediately receive confirmation from PayPal and begin processing your order without delay. PayPal payments are fee-free for you, as Glide & Gear covers all transaction fees.

PayPal also offers the option to spread the cost over three payments, interest-free, with PayPal's Pay in 3 scheme. To use this service:

STEP 1: Select PayPal at checkout to utilise Pay in 3.

STEP 2: Make your initial payment at the time of purchase.

STEP 3: The remaining payments will be automatically collected.

3 - KLARNA

Klarna allows you to Shop Now and Pay Later. Choose Klarna when checking out to enjoy the flexibility of paying for your purchase in 30 days.

Should you need further information on your payment options, please visit our Payments Policy Page, connect with us via live chat, or email info@glideandgear.co.uk

HAVE A CYCLE TO WORK VOUCHER?

Is your employer enrolled in a cycle to work programme or considering joining? You could enjoy savings of up to 49% on any electric bike from our range, spreading the cost over 12 months.

Already have a voucher? Simply fill the form on our Contact Us page and a member of our team will be in touch.

We'll handle the redemption and arrange delivery, providing tracking details once dispatched.

No voucher yet? Ask your employer to utilise the scheme and submit a quote for your desired bike's value. Upon approval, they'll issue a voucher for you to exchange for your new electric bike.

Explore our Cycle To Work Schemes for further details. Contact our team for assistance.

NOTE - Electric Bikes with motors over 250W cannot be purchased using a cycle to work scheme.

Only eBikes complying with EAPC Regulations are road-legal in the UK without tax, insurance, or registration. Learn more: https://www.gov.uk/electric-bike-rules.

AFTER SALES CARE

Regular servicing is key to ensuring your electric bike stays in peak condition.

Your e-bike arrives nearly fully assembled, and some brands include a Pre-Delivery Inspection. For added peace of mind, you can choose a licensed mechanic to complete the assembly, ensuring everything is in perfect working order while offering you a walk-through of your new bike’s features.

Initial 30-Day Service

At Glide & Gear, we strongly recommend you get your e-bike serviced in the first 30 days from purchase. Engage with skilled mechanics for a comprehensive overview of your e-bike's maintenance needs. Learn proper gear usage, battery charging techniques, and essential tips for upkeep.

From then, we recommend you refer to your bike's owner's manual for recommended servicing intervals, typically every 1000 kilometers or 600 miles.

SHIPPING & DELIVERY

ORDER CONFIRMATION PROCESS:

Upon placing your order with Glide & Gear, we will initially authorise your payment method, but rest assured, your card will not be charged immediately. Our team will then verify the availability of the product you've selected with our suppliers. Should the product be ready for immediate shipment, we will proceed with charging your card and your order will be on its way to you. In the event of any delays, such as an item being on backorder, we will cancel the pre-authorisation and notify you of the situation.

SHIPPING YOUR ORDER

After your order is confirmed and in stock, we will process your payment and ensure your order is dispatched within 5 business days. You will receive an email containing your tracking information within 48 hours of your order leaving our warehouse. If tracking details have not been received within 6 business days, please contact our customer support team at info@glideandgear.co.uk for assistance. Delivery schedules may vary based on the specific brand of the product ordered.

For precise delivery estimates, please refer to the shipping information listed on each product's page.

INSPECTING YOUR DELIVERY:

We encourage you to carefully inspect your delivery upon arrival. If you notice any damage, we recommend refusing the delivery of the damaged item(s). Should damage be discovered post-delivery, please send clear photographs of the damage to info@glideandgear.co.uk, allowing us to initiate an insurance claim on your behalf.

CANCELLATIONS & REFUNDS POLICY:

Should you decide to cancel your order more than 24 hours after placement, be aware that additional charges may apply. For orders that have already been dispatched, the buyer is responsible for any costs incurred in returning the product. Refunds will be processed using the original payment method used for the order.
E-Bike Size Guide

Effortless, stylish, and built with you in mind, the Wisper Tailwind City Low Crossbar E-Bike makes every ride enjoyable, whether it’s a daily commute or a weekend adventure. The low crossbar design ensures easy mounting and dismounting, making it perfect for riders of all abilities. Powered by a high-torque 250W brushless motor and available with two battery options, this e-bike delivers smooth, reliable assistance, allowing you to glide through city streets and countryside paths with ease. Its ergonomic frame design prioritises comfort, while premium features such as hydraulic disc brakes and puncture-resistant tyres ensure safety and performance.

Equipped with a backlit LCD display and a 9-speed Shimano drivetrain, the Tailwind City Low Crossbar is a versatile companion for all your journeys. Whether you’re navigating busy roads or enjoying a scenic ride, this bike is built to keep you comfortable, efficient, and in control. Available in sleek Black or Stone, it seamlessly blends practicality with timeless style.

WHY YOU'LL LOVE IT: 

  • Effortless Power: The 250W hi-torque motor lets you ride up to 15.5mph with ease, even on steep inclines.
  • Flexible Battery Options: Choose between a 360Wh battery for up to 50 miles or a 540Wh battery for an extended range of 70 miles.
  • User-Friendly LCD Display: Monitor your speed, battery life, assistance level, and more at a glance.
  • Smooth Gear Shifting: Shimano Alivio 9-speed drivetrain ensures precise and reliable gear changes.
  • Reliable Stopping Power: Hydraulic disc brakes with 180mm front and 160mm rear discs provide confident braking in all conditions.
  • Durable Tyres: Kenda 27.5” x 2.2” puncture-resistant tyres deliver excellent grip and comfort, with reflective sidewalls for added safety.
  • Lightweight Frame: Crafted from robust yet lightweight 6061 alloy, it’s easy to manoeuvre and carry when needed.
  • Comfort-Oriented Design: The low crossbar frame makes mounting easy, while ergonomic features like the Wisper Comfort saddle ensure a pleasant ride.

The Wisper Tailwind City Low Crossbar E-Bike is designed for riders who value comfort, reliability, and style. Its thoughtful features and high-quality components make it the ideal choice for daily commutes, leisurely rides, or running errands. With this e-bike, you’ll never want to leave home without it.

Effortless Speed with a High-Torque Motor

The 250W hi-torque brushless motor effortlessly propels you to speeds beyond 15.5mph, offering a smooth, drag-free ride perfect for city commutes or leisurely exploration.

Throttle Control for Customised Rides

With a thumb throttle, cruise at 4mph or accelerate to 15.5mph while pedalling. Whether for rest or a quick start, this feature provides the perfect balance of control and convenience.

Impressive Range with Dual Battery Options

Choose between a 360Wh battery for 50 miles or a 540Wh battery for 70 miles of range. These slimline lithium batteries are easy to remove and charge, ensuring you’re always powered up for the next ride.

Intuitive Ride Monitoring with Backlit LCD Display

The Wisper LCD display offers real-time data, including speed, battery level, and trip distance. With easy-to-use remote controls, you can stay focused on the road while managing your ride settings.

Seamless Shifting with 9-Speed Drivetrain

The Shimano Alivio 9-speed drivetrain and 11-34T cassette ensure precise and reliable shifting. Glide effortlessly through hills and flats with this versatile gearing system.

Reliable Stopping with Hydraulic Disc Brakes

The Wisper hydraulic disc brakes, featuring 180mm front and 160mm rear rotors, provide powerful stopping power and smooth modulation for complete control in all conditions.

Comfortable and Secure Tyres for Urban Adventures

The Kenda Kwick 27.5” x 2.2” tyres offer a balance of comfort and efficiency. A Kevlar layer ensures puncture resistance, while reflective sidewalls enhance night-time visibility for safer rides.

Durable and Lightweight Design for Everyday Use

Crafted from 6061 alloy, the frame combines strength and agility, weighing just 19-20kg. Its ergonomic design ensures a comfortable ride, ideal for navigating busy urban environments.

Designed for Practicality and Comfort

Featuring a low step-through frame, the Tailwind City is easy to mount, making it perfect for riders of all heights. Its sleek Black or Stone finish adds a touch of style to your daily commute.

The Wisper Tailwind City Low Crossbar Electric Bike is the ultimate e-bike for city riders. Combining power, comfort, and practicality, it’s perfect for commuting, running errands, or enjoying weekend adventures. Experience smooth rides and reliable performance on every journey!

Feature Specification
Motor Wisper High efficiency, 250W hi-torque brushless motor; minimal drag above 15.5mph
Throttle Standard: Thumb throttle to 4mph (6km/h) and to 15.5mph (25km/h) when pedalling; full throttle option available
Throttle-Only Range Reduces range by up to 30%; recommended to pedal when possible for extended range
Battery Standard: Slimline 360Wh Lithium
Long Range: 540Wh Lithium
Max Range 360Wh: 50 miles (80km)
540Wh: 70 miles (110km)
Controls Wisper Backlit LCD display with remote controls
Weight 360Wh: 19kg
540Wh: 20kg
Frame Wisper Tailwind 6061 alloy, hand-welded, custom butted tubing; tapered headtube; internal cable routing; replaceable hanger
Frame Size 19″ (48cm)
Colour Options Black or Stone
Fork Alloy twin blade
Chainset Black alloy 48T chainring; crank length 170mm
Rear Derailleur Shimano Alivio Shadow design, 9-speed
Shifter Shimano Alivio 9-speed M3100 Rapidfire shifter
Cassette Shimano CS HG400, 11-34T
Chain KMC X9 rust-resistant, 9-speed
Stem Alloy 6061 oversized, 31.8mm, 1 1/8″, 6° angle
Handlebar Alloy 6061 Flat, 9°, 740mm
Seat Post Black anodised alloy, 30.9 x 350mm
Saddle Wisper Comfort
Brakes Wisper Hydraulic disc brakes
Front Rotor: 180mm
Rear Rotor: 160mm
Wheels Alloy black anodised, double-wall, 27.5” x 1.24″ (31.4mm)
Tyres Kenda 27.5” 2.2 with high puncture resistance and reflectors
Max Load Capacity 21 Stone (135kg), including luggage

    2 YEAR WARRANTY

    This electric bicycle comes with a comprehensive 2-year warranty that covers all mechanical and electrical parts, including the frame, forks, seat, motor, controller, battery, and charger. This ensures you can ride with complete confidence.

    In addition, we offer an extended warranty of up to 5 years for all frames and forks.

      Please note, this warranty does not extend to regular wear and tear, damage or malfunction resulting from accidents, incidental or subsequent damages, or any usage of the product that deviates from the operational guidelines provided in the user manual. Get in touch at info@glideandgear.co.uk for more details.

      Each Wisper electric bike arrives 99% pre-assembled and has undergone a thorough pre-delivery inspection (PDI). Upon receiving your bike, you will only need to make minor adjustments, such as straightening the handlebar and attaching the pedals, which have been adjusted for shipping.

      As each bike is built to order, please expect delivery within approximately 7-10 working days from the order date.

      Please Note: A lead time of 2–8 weeks is required for the full-throttle option to ensure proper certification with the DVLA before delivery.

      14-DAY RETURN POLICY 

      We believe in complete satisfaction when it comes to your purchase. Should you decide an item isn't what you wanted, you have the option to send it back to us within 14 days from the date of purchase. It's important to reach out to us via email first, providing your order number and the reason for your return before you ship the item back. For an item to qualify as a return for being unwanted, it must remain unused, retain its original condition, and be fit for resale. Please refer to our Returns & Refunds policy for more information. 

      wisper city tailwind highlights

      Close-up of the Wisper Tailwind City e-bike's front wheel featuring disc brakes and durable Kenda tyres at glide & gear

      Powerful Hydraulic Brakes

      Wisper Hydraulic disc brakes with 180mm front and 160mm rear discs deliver strong, controlled stopping power. The ergonomic three-finger lever ensures comfort for all hand sizes.

      LCD display on the Wisper Tailwind City e-bike showing speed, power assist, and trip metrics on the handlebars at glide & gear

      Smart LCD Display

      Stay informed with the backlit LCD showing speed, battery, assistance level, trip distance, and more—all at the touch of a button.

      Rear view of Wisper Tailwind City e-bike with precision gear system and reliable disc brakes at glide & gear

      Effortless 9-Speed Gears

      Shimano’s 9-speed drivetrain ensures smooth, reliable shifts. The 11-34T cassette makes hill climbs a breeze and maximises power on flat roads.

      Detailed view of Kenda tyres and safety reflector on the front wheel of the Wisper Tailwind City electric bike at glide & gear

      Versatile Kenda Tyres

      Kenda Kwick 27.5″ x 2.2″ tyres absorb bumps for comfort while offering grip on tarmac and gravel. Kevlar protection prevents punctures, and reflective stripes boost night-time safety.

      4.4

      5+ online ratings
      The summary star rating & review is based on aggregated reviews of this product across the web. It cannot be altered by the merchant and can be verified by emailing support@onereview.app.

      Here's What People Say

      4.4

      5+ online ratings
      The summary star rating & review is based on aggregated reviews of this product across the web. It cannot be altered by the merchant and can be verified by emailing support@onereview.app.

      What people like

      The Wisper Tailwind City electric bike receives positive reviews for its comfortable ride, ease of use, and powerful motor, making it suitable for commuting and leisure riding. The step-through frame is particularly appreciated for its accessibility. Some users mention the weight as a slight drawback, while others note that the battery life could be better. Overall, it's considered a reliable and enjoyable e-bike for urban environments.

      Pros

      • Stylish Design: Sleek and modern appearance.
      • Powerful Motor: Provides ample assistance for hills and headwinds.
      • Long-lasting Battery: Offers extended range on a single charge.
      • Comfortable Ride: Ergonomic design and suspension for a smooth journey.
      • Easy to Use: Simple controls and intuitive interface.

      Cons

      • Weight: Can be heavy to lift and maneuver.
      • Limited Availability: May not be widely available in all regions.
      • Maintenance: Requires regular maintenance, including tire pressure checks and chain lubrication.
      • May Not Suit All Riders: The bike's weight and size may not be suitable for everyone.
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      Wisper: Excellence in Every Ride

      Wisper eBikes are crafted with over 18 years of expertise, blending innovative design, top-tier components, and unmatched customer care. Wisper offers versatile eBikes for every lifestyle, all backed by robust warranties and eco-conscious support to keep you riding for years to come.

      Testimonials

      Great customer service and excellent range of products. Would highly recommend.
      I wanted to get a bike to commute to work and was recommended by a friend to check out Glide & Gear. I was initially apprehensive as I usually prefer to shop in person. But the range of bikes and the discounts offered got me curious. The customer service saved me the hassle of researching a bike and smoothly guided me through the process. A very seamless experience and looking forward to continuing my biking journey with Glide &Gear.

      Nikhil

      Glide & Gear has been exceptional from start to finish. I ordered a foldable e-bike for commuting, and the staff was super patient with all my questions. The delivery was smooth, and the bike was in perfect condition. A shout-out to Sam who personally followed up after delivery to ensure everything was working well. I am beyond happy with my purchase and the service!

      Amelia

      Bought the Amcargobike, and it's been great. The team at Glide & Gear was helpful and answered all my questions. Smooth process. Delivery took longer than anticipated, but this was informed before the order was even confirmed - no complaints!

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      Super impressed with the customer service. Helped me pick out the perfect bike, and it arrived ahead of schedule. Thanks, Glide & Gear!

      Jack

      Has a fabulous selection of e-bikes, which is definitely the ask for a greener environment. Fabulous service and would highly recommend it.

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      I ordered an Engwe Bike from Glide & Gear and had a great experience. Not only did they offer a competitive price, but the service was also superb. The team answered all my questions promptly, and the delivery was faster than expected. The bike itself is everything I hoped for. Thanks to everyone at G&G for making the process so easy!

      Liam

      Great customer service from start to finish. I’m loving my new bike, and the delivery was smooth. Will definitely shop here again.

      Olivia

      I recently purchased the Hygge vester bike from Glide & Gear, and the whole process was seamless. The team was very responsive and provided all the information I needed to make my decision. The bike arrived on time and has been perfect for my weekend rides. Can't recommend Glide & Gear enough!

      David

      Ordered my bike and it arrived even faster than expected. Customer support was also great when I had a question about assembly. Highly recommend!

      James

      Fantastic experience ordering from Glide & Gear. The bike arrived as expected and is performing wonderfully. Couldn’t be happier!

      Tom

      The team helped me pick the perfect bike for my weekend trails, patiently answering all my questions. Excellent customer service and quick delivery.

      Hannah

      Bought an e-bike using a cycle to work scheme, and Glide & Gear made the process so easy. Bike arrived quickly and in perfect condition. Very happy with my purchase!

      Emily

      This was my first time ordering from Glide & Gear, and I’m so impressed. The customer service was friendly, and they guided me through choosing the perfect e-bike for city riding. The delivery was hassle-free, and the bike arrived in excellent condition. I love my new bike, and I’ll definitely be recommending them to friends!

      Sophie

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      Effortless, stylish, and built with you in mind, the Wisper Tailwind City Low Crossbar E-Bike makes every ride enjoyable, whether it’s a daily commute or a weekend adventure. The low crossbar design ensures easy mounting and dismounting, making it perfect for riders of all abilities. Powered by a high-torque 250W brushless motor and available with two battery options, this e-bike delivers smooth, reliable assistance, allowing you to glide through city streets and countryside paths with ease. Its ergonomic frame design prioritises comfort, while premium features such as hydraulic disc brakes and puncture-resistant tyres ensure safety and performance.

      Equipped with a backlit LCD display and a 9-speed Shimano drivetrain, the Tailwind City Low Crossbar is a versatile companion for all your journeys. Whether you’re navigating busy roads or enjoying a scenic ride, this bike is built to keep you comfortable, efficient, and in control. Available in sleek Black or Stone, it seamlessly blends practicality with timeless style.

      WHY YOU'LL LOVE IT: 

      • Effortless Power: The 250W hi-torque motor lets you ride up to 15.5mph with ease, even on steep inclines.
      • Flexible Battery Options: Choose between a 360Wh battery for up to 50 miles or a 540Wh battery for an extended range of 70 miles.
      • User-Friendly LCD Display: Monitor your speed, battery life, assistance level, and more at a glance.
      • Smooth Gear Shifting: Shimano Alivio 9-speed drivetrain ensures precise and reliable gear changes.
      • Reliable Stopping Power: Hydraulic disc brakes with 180mm front and 160mm rear discs provide confident braking in all conditions.
      • Durable Tyres: Kenda 27.5” x 2.2” puncture-resistant tyres deliver excellent grip and comfort, with reflective sidewalls for added safety.
      • Lightweight Frame: Crafted from robust yet lightweight 6061 alloy, it’s easy to manoeuvre and carry when needed.
      • Comfort-Oriented Design: The low crossbar frame makes mounting easy, while ergonomic features like the Wisper Comfort saddle ensure a pleasant ride.

      The Wisper Tailwind City Low Crossbar E-Bike is designed for riders who value comfort, reliability, and style. Its thoughtful features and high-quality components make it the ideal choice for daily commutes, leisurely rides, or running errands. With this e-bike, you’ll never want to leave home without it.

      Effortless Speed with a High-Torque Motor

      The 250W hi-torque brushless motor effortlessly propels you to speeds beyond 15.5mph, offering a smooth, drag-free ride perfect for city commutes or leisurely exploration.

      Throttle Control for Customised Rides

      With a thumb throttle, cruise at 4mph or accelerate to 15.5mph while pedalling. Whether for rest or a quick start, this feature provides the perfect balance of control and convenience.

      Impressive Range with Dual Battery Options

      Choose between a 360Wh battery for 50 miles or a 540Wh battery for 70 miles of range. These slimline lithium batteries are easy to remove and charge, ensuring you’re always powered up for the next ride.

      Intuitive Ride Monitoring with Backlit LCD Display

      The Wisper LCD display offers real-time data, including speed, battery level, and trip distance. With easy-to-use remote controls, you can stay focused on the road while managing your ride settings.

      Seamless Shifting with 9-Speed Drivetrain

      The Shimano Alivio 9-speed drivetrain and 11-34T cassette ensure precise and reliable shifting. Glide effortlessly through hills and flats with this versatile gearing system.

      Reliable Stopping with Hydraulic Disc Brakes

      The Wisper hydraulic disc brakes, featuring 180mm front and 160mm rear rotors, provide powerful stopping power and smooth modulation for complete control in all conditions.

      Comfortable and Secure Tyres for Urban Adventures

      The Kenda Kwick 27.5” x 2.2” tyres offer a balance of comfort and efficiency. A Kevlar layer ensures puncture resistance, while reflective sidewalls enhance night-time visibility for safer rides.

      Durable and Lightweight Design for Everyday Use

      Crafted from 6061 alloy, the frame combines strength and agility, weighing just 19-20kg. Its ergonomic design ensures a comfortable ride, ideal for navigating busy urban environments.

      Designed for Practicality and Comfort

      Featuring a low step-through frame, the Tailwind City is easy to mount, making it perfect for riders of all heights. Its sleek Black or Stone finish adds a touch of style to your daily commute.

      The Wisper Tailwind City Low Crossbar Electric Bike is the ultimate e-bike for city riders. Combining power, comfort, and practicality, it’s perfect for commuting, running errands, or enjoying weekend adventures. Experience smooth rides and reliable performance on every journey!

      Feature Specification
      Motor Wisper High efficiency, 250W hi-torque brushless motor; minimal drag above 15.5mph
      Throttle Standard: Thumb throttle to 4mph (6km/h) and to 15.5mph (25km/h) when pedalling; full throttle option available
      Throttle-Only Range Reduces range by up to 30%; recommended to pedal when possible for extended range
      Battery Standard: Slimline 360Wh Lithium
      Long Range: 540Wh Lithium
      Max Range 360Wh: 50 miles (80km)
      540Wh: 70 miles (110km)
      Controls Wisper Backlit LCD display with remote controls
      Weight 360Wh: 19kg
      540Wh: 20kg
      Frame Wisper Tailwind 6061 alloy, hand-welded, custom butted tubing; tapered headtube; internal cable routing; replaceable hanger
      Frame Size 19″ (48cm)
      Colour Options Black or Stone
      Fork Alloy twin blade
      Chainset Black alloy 48T chainring; crank length 170mm
      Rear Derailleur Shimano Alivio Shadow design, 9-speed
      Shifter Shimano Alivio 9-speed M3100 Rapidfire shifter
      Cassette Shimano CS HG400, 11-34T
      Chain KMC X9 rust-resistant, 9-speed
      Stem Alloy 6061 oversized, 31.8mm, 1 1/8″, 6° angle
      Handlebar Alloy 6061 Flat, 9°, 740mm
      Seat Post Black anodised alloy, 30.9 x 350mm
      Saddle Wisper Comfort
      Brakes Wisper Hydraulic disc brakes
      Front Rotor: 180mm
      Rear Rotor: 160mm
      Wheels Alloy black anodised, double-wall, 27.5” x 1.24″ (31.4mm)
      Tyres Kenda 27.5” 2.2 with high puncture resistance and reflectors
      Max Load Capacity 21 Stone (135kg), including luggage

        2 YEAR WARRANTY

        This electric bicycle comes with a comprehensive 2-year warranty that covers all mechanical and electrical parts, including the frame, forks, seat, motor, controller, battery, and charger. This ensures you can ride with complete confidence.

        In addition, we offer an extended warranty of up to 5 years for all frames and forks.

          Please note, this warranty does not extend to regular wear and tear, damage or malfunction resulting from accidents, incidental or subsequent damages, or any usage of the product that deviates from the operational guidelines provided in the user manual. Get in touch at info@glideandgear.co.uk for more details.

          Each Wisper electric bike arrives 99% pre-assembled and has undergone a thorough pre-delivery inspection (PDI). Upon receiving your bike, you will only need to make minor adjustments, such as straightening the handlebar and attaching the pedals, which have been adjusted for shipping.

          As each bike is built to order, please expect delivery within approximately 7-10 working days from the order date.

          Please Note: A lead time of 2–8 weeks is required for the full-throttle option to ensure proper certification with the DVLA before delivery.

          14-DAY RETURN POLICY 

          We believe in complete satisfaction when it comes to your purchase. Should you decide an item isn't what you wanted, you have the option to send it back to us within 14 days from the date of purchase. It's important to reach out to us via email first, providing your order number and the reason for your return before you ship the item back. For an item to qualify as a return for being unwanted, it must remain unused, retain its original condition, and be fit for resale. Please refer to our Returns & Refunds policy for more information. 

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