Neomouv Facelia Petite Step Through Electric Bike 250W 24"
Tax included
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In stock
PAYMENT OPTIONS
At Glide & Gear, we provide a variety of payment methods for your convenience, including all major credit cards, PayPal, and flexible finance options for payment later.
Your transaction security is guaranteed with state-of-the-art encryption. Select your preferred payment method at checkout for a smooth and secure purchasing process.
Your payment choices include:
1 - CREDIT / DEBIT CARD
Effortless and dependable: Make payments using your debit or credit card. Simply input your card details, expiration date, and security code, and we'll handle the rest securely.
Should your card be enabled for 3D-Secure, you'll be directed to your bank's security questions. Shortly after, we'll proceed with your order. Charges are applied only when your items are dispatched.
2 - PAYPAL
Opt for PayPal for a quick, easy, and secure payment method. By selecting PayPal at checkout, you can pay directly from your account.
We'll immediately receive confirmation from PayPal and begin processing your order without delay. PayPal payments are fee-free for you, as Glide & Gear covers all transaction fees.
PayPal also offers the option to spread the cost over three payments, interest-free, with PayPal's Pay in 3 scheme. To use this service:
STEP 1: Select PayPal at checkout to utilise Pay in 3.
STEP 2: Make your initial payment at the time of purchase.
STEP 3: The remaining payments will be automatically collected.
3 - KLARNA
Klarna allows you to Shop Now and Pay Later. Choose Klarna when checking out to enjoy the flexibility of paying for your purchase in 30 days.
Should you need further information on your payment options, please visit our Payments Policy Page, connect with us via live chat, or email info@glideandgear.co.uk
HAVE A CYCLE TO WORK VOUCHER?
Is your employer enrolled in a cycle to work programme or considering joining? You could enjoy savings of up to 49% on any electric bike from our range, spreading the cost over 12 months.
Already have a voucher? Simply fill the form on our Contact Us page and a member of our team will be in touch.
We'll handle the redemption and arrange delivery, providing tracking details once dispatched.
No voucher yet? Ask your employer to utilise the scheme and submit a quote for your desired bike's value. Upon approval, they'll issue a voucher for you to exchange for your new electric bike.
Explore our Cycle To Work Schemes for further details. Contact our team for assistance.
NOTE - Electric Bikes with motors over 250W cannot be purchased using a cycle to work scheme.
Only eBikes complying with EAPC Regulations are road-legal in the UK without tax, insurance, or registration. Learn more: https://www.gov.uk/electric-bike-rules.
AFTER SALES CARE
Regular servicing is key to ensuring your electric bike stays in peak condition. At Glide & Gear, we have partnered with Cycle Tech UK to provide servicing and maintenance services right to your doorstep.
While your e-bike arrives nearly assembled and having completed a Pre-Delivery Inspection, you can opt to use Cycle Tech UK to conduct the assembly for you, ensuring everything is in order. You'll have the technician walk you through your new bike, providing valuable insight into its workings.
Initial 30-Day Service
At Glide & Gear, we strongly recommend you get your e-bike serviced in the first 30 days from purchase. Engage with skilled mechanics for a comprehensive overview of your e-bike's maintenance needs. Learn proper gear usage, battery charging techniques, and essential tips for upkeep.
From then, we recommend you refer to your bike's owner's manual for recommended servicing intervals, typically every 1000 kilometers or 600 miles.
Nationwide Mobile Bike Servicing
We offer nationwide mobile bike servicing, repairs, and maintenance services through our partners Cycle Tech UK. From flat tires to complex repairs, rely on our network of qualified mechanics to keep your e-bike in top condition. Access expert repairs anywhere in the UK through our partnership with Cycle Tech UK. Learn more about e-bike servicing & maintenance here.
SHIPPING & DELIVERY
ORDER CONFIRMATION PROCESS:
Upon placing your order with Glide & Gear, we will initially authorise your payment method, but rest assured, your card will not be charged immediately. Our team will then verify the availability of the product you've selected with our suppliers. Should the product be ready for immediate shipment, we will proceed with charging your card and your order will be on its way to you. In the event of any delays, such as an item being on backorder, we will cancel the pre-authorisation and notify you of the situation.
SHIPPING YOUR ORDER
After your order is confirmed and in stock, we will process your payment and ensure your order is dispatched within 5 business days. You will receive an email containing your tracking information within 48 hours of your order leaving our warehouse. If tracking details have not been received within 6 business days, please contact our customer support team at info@glideandgear.co.uk for assistance. Delivery schedules may vary based on the specific brand of the product ordered.
For precise delivery estimates, please refer to the shipping information listed on each product's page.
INSPECTING YOUR DELIVERY:
We encourage you to carefully inspect your delivery upon arrival. If you notice any damage, we recommend refusing the delivery of the damaged item(s). Should damage be discovered post-delivery, please send clear photographs of the damage to info@glideandgear.co.uk, allowing us to initiate an insurance claim on your behalf.
CANCELLATIONS & REFUNDS POLICY:
Should you decide to cancel your order more than 24 hours after placement, be aware that additional charges may apply. For orders that have already been dispatched, the buyer is responsible for any costs incurred in returning the product. Refunds will be processed using the original payment method used for the order.
- DESCRIPTION
- KEY FEATURES
- SPECIFICATIONS
- WARRANTY
- ASSEMBLY & DELIVERY
- RETURNS
24.0 kg | 
24.0 " | 
V-Brake Mechanical brakes | 
6 levels of assistance | 
Rear wheel engine | 
45 Nm
FACELIA: Elegant and Accessible eBike for Petite Riders
Introducing the FACELIA, an elegant and accessible eBike designed with a petite frame and 24" wheels, making it perfect for smaller riders. With its swept handlebars and low step-through frame, the FACELIA offers optimal comfort and ease of use, delivering you to your destination with elegance and serenity.
The FACELIA features a rear wheel motor that provides smooth and progressive power, ensuring a calm and enjoyable ride. Available in two stylish colours, this model caters to various preferences. Choose from three battery options: 468Wh (70-80km range), and 626Wh (100-110km range), allowing you to select the best fit for your commuting needs.
Designed with simplicity and reliability in mind, the FACELIA includes robust components and essential features to enhance your riding experience. The aluminium suspension fork, adjustable stem, and ergonomic swept handlebars provide a comfortable ride, while the 250W motor with 45Nm torque offers excellent assistance during start-ups and climbs. The powerful 30 Lux LED lighting ensures visibility, and the walking assist feature adds convenience.
IN A NUTSHELL
- Petite frame: Perfect for smaller riders with a low step-through design
- Smooth power: 250W rear wheel motor with 45Nm torque
- Battery options: 468Wh, 626Wh
- Comfortable ride: Aluminium suspension fork and ergonomic handlebars
- User-friendly: LCD screen with six levels of assistance and walking aid
- Enhanced visibility: 30 Lux LED front and rear lights
- Versatile gearing: 7-speed Shimano 14/28 drivetrain
- Additional features: AXA anti-theft compatible, side stand, puncture-resistant tyres
Perfect for Smaller Riders
The FACELIA is designed with a petite frame and 24" wheels, making it accessible and comfortable for smaller riders. Its ergonomic design ensures a perfect fit, providing an enjoyable and secure riding experience.
Effortless Mounting and Dismounting
With a low step-through frame, the FACELIA allows for easy mounting and dismounting. This feature enhances convenience and accessibility, especially in urban settings or for riders with limited mobility.
Smooth and Progressive Power
The 250W / 45Nm motor located in the rear wheel delivers smooth and progressive power, providing excellent assistance during start-up and climbs. This ensures a calm and serene riding experience, making ebiking truly accessible to all.
Comfortable and Pleasant to Ride
Equipped with an aluminium suspension fork and swept handlebars with ergonomic wrist support, the FACELIA offers optimal comfort. The adjustable stem allows for a customisable riding position, ensuring a pleasant ride on various terrains.
Reliable and Simple Components
Designed with robust and reliable components, the FACELIA ensures long-lasting performance and minimal maintenance. This simplicity enhances durability and provides peace of mind for everyday use.
Enhanced Visibility and Safety
The bike comes with powerful 30 Lux LED front and rear lights, ensuring visibility and safety during your rides, even in low-light conditions. This feature enhances your safety and confidence on the road.
Customisable Assistance Levels
The LCD screen offers 6 levels of assistance, allowing you to tailor your ride to your specific needs. This flexibility ensures you get the right amount of support for various terrains and riding conditions.
Convenient Walk-Assist Feature
The walk-assist button makes it easy to manoeuvre the bike when walking, providing added convenience in crowded or difficult-to-ride areas. This feature is particularly useful for urban commuting.
Long-Lasting Battery Options
Choose from three battery options to suit your needs: 468Wh for 70-80km, or 626Wh for 100-110km. This flexibility ensures you have the right range for both short commutes and longer journeys.
Secure and Anti-Theft Compatible
The FACELIA is compatible with AXA anti-theft systems, offering additional security and peace of mind. This feature ensures your bike is protected, making it a reliable choice for urban commuting.
Practical and Functional Design
The bike includes practical features such as a side stand and puncture-resistant tires. These enhancements add to the overall convenience and reliability of the FACELIA, making it a versatile choice for everyday use.
| Feature | Details |
|---|---|
| GENERAL | |
| Bike Type | Electric city bike |
| Bicycle Model | FACELIA |
| Colour | Red / Green |
| Weight (Inc Battery) | 24.0 kg |
| Battery Warranty | 2 years |
| Engine Warranty | 2 years |
| Frame Warranty | 5 years |
| MECHANICAL | |
| Frame Size | 39 cm |
| Frame Material | Aluminium 6061 T6 |
| Wheel Size | 24.0" |
| Wheel Material | Stainless steel double wall rim |
| Maximum Load | 120 kg |
| Tyre Specifications | Puncture Resistant |
| Transmission | Shimano 7 speed 14/28T |
| Derailleur | Shimano Altus 7 speed |
| Brakes | V-Brake Mechanical brakes |
| Handlebar Width | 610 mm |
| Stem | Adjustable |
| Saddle Stem Length | 300 mm |
| Pedals | Flat pedals |
| Fork | Suspension 50mm |
| ELECTRIC | |
| Display | LCD screen |
| Assistance Management | 6 levels of assistance |
| Walking Assist | Yes, 6km/h |
| Engine Brand | Vinka |
| Engine Type | Rear wheel engine |
| Power | 250 W |
| Torque | 45 Nm |
| Battery | 468 / 626 Wh |
| Battery Type | Battery Luggage rack |
| Battery Distance | 70 - 80 km / 100 - 120 km |
| Battery Charger | 2 A |
| Charging Time | 8 to 9 hours |
| Battery Lifetime | 500 cycles |
| EQUIPMENT | |
| Saddle | Comfort |
| Handles | Round handles |
| Rear Bike Rack | Aluminium - Charge max. 27 kg |
| Mudguard Material | Plastic |
| Kickstand | Central side |
| Front Lighting | Battery powered |
| Front Light Brand | Axa |
| Rear Lighting | Battery powered |
| Brand Rear Light | Axa |
5 YEAR WARRANTY
This electric bicycle is covered by a comprehensive 5-year warranty on the frame and a 2-year warranty covering the engine and battery.
Please note, this warranty does not extend to regular wear and tear, damage or malfunction resulting from accidents, incidental or subsequent damages, or any usage of the product that deviates from the operational guidelines provided in the user manual. Get in touch at info@glideandgear.co.uk for more details.
Every Neomouv electric bike arrives 99% assembled and undergoes a thorough pre-delivery inspection to guarantee that your new electric bicycle is in flawless condition upon delivery. This verification process ensures the brakes, gears, electrical components, tire pressure, and overall assembly integrity are all perfect. You only need to attach the pedals and straighten the handlebars before you can begin riding your new bike!
Expect delivery within approximately 7-10 working days from the order date.
For more information on assembly, please check out the video below:
14-DAY RETURN POLICY
We believe in complete satisfaction when it comes to your purchase. Should you decide an item isn't what you wanted, you have the option to send it back to us within 14 days from the date of purchase. It's important to reach out to us via email first, providing your order number and the reason for your return before you ship the item back. For an item to qualify as a return for being unwanted, it must remain unused, retain its original condition, and be fit for resale. Please refer to our Returns & Refunds policy for more information.
Testimonials
Great customer service and excellent range of products. Would highly recommend.
I wanted to get a bike to commute to work and was recommended by a friend to check out Glide & Gear. I was initially apprehensive as I usually prefer to shop in person. But the range of bikes and the discounts offered got me curious. The customer service saved me the hassle of researching a bike and smoothly guided me through the process. A very seamless experience and looking forward to continuing my biking journey with Glide &Gear.
Nikhil
Glide & Gear has been exceptional from start to finish. I ordered a foldable e-bike for commuting, and the staff was super patient with all my questions. The delivery was smooth, and the bike was in perfect condition. A shout-out to Sam who personally followed up after delivery to ensure everything was working well. I am beyond happy with my purchase and the service!
Amelia
Bought the Amcargobike, and it's been great. The team at Glide & Gear was helpful and answered all my questions. Smooth process. Delivery took longer than anticipated, but this was informed before the order was even confirmed - no complaints!
Daniel
Super impressed with the customer service. Helped me pick out the perfect bike, and it arrived ahead of schedule. Thanks, Glide & Gear!
Jack
Has a fabulous selection of e-bikes, which is definitely the ask for a greener environment. Fabulous service and would highly recommend it.
Shibi
I ordered an Engwe Bike from Glide & Gear and had a great experience. Not only did they offer a competitive price, but the service was also superb. The team answered all my questions promptly, and the delivery was faster than expected. The bike itself is everything I hoped for. Thanks to everyone at G&G for making the process so easy!
Liam
Great customer service from start to finish. I’m loving my new bike, and the delivery was smooth. Will definitely shop here again.
Olivia
I recently purchased the Hygge vester bike from Glide & Gear, and the whole process was seamless. The team was very responsive and provided all the information I needed to make my decision. The bike arrived on time and has been perfect for my weekend rides. Can't recommend Glide & Gear enough!
David
Ordered my bike and it arrived even faster than expected. Customer support was also great when I had a question about assembly. Highly recommend!
James
Fantastic experience ordering from Glide & Gear. The bike arrived as expected and is performing wonderfully. Couldn’t be happier!
Tom
The team helped me pick the perfect bike for my weekend trails, patiently answering all my questions. Excellent customer service and quick delivery.
Hannah
Bought an e-bike using a cycle to work scheme, and Glide & Gear made the process so easy. Bike arrived quickly and in perfect condition. Very happy with my purchase!
Emily
This was my first time ordering from Glide & Gear, and I’m so impressed. The customer service was friendly, and they guided me through choosing the perfect e-bike for city riding. The delivery was hassle-free, and the bike arrived in excellent condition. I love my new bike, and I’ll definitely be recommending them to friends!
Sophie
Have a cycle to work voucher? Please Get in Touch!
our partner cycle to work schemes
Order today and get 14 Days of Free Insurance!
Glide & Gear have partnered with Cycle Insurance to offer 14 days of free bicycle insurance on all eligible purchases. Ride away stress-free with your new bike!
Have A Cycle to Work Voucher?
Use a cycle to work voucher and save up to 49% on the price of your new e-bike with Glide & Gear!
Why choose an electric bike?
Curious how electric bikes are revolutionizing travel? Need family fun tips for your new bike or scooter? Wonder about the difference between torque and power? Discover all this and more at The Glide & Gear Chronicles! Read now and join the electric revolution.
We plant one tree for every order placed with us
For every purchase, we plant a tree with Ecologi, a B-Corp championing reforestation and carbon reduction globally.
Make your ride count towards a better earth.
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