Engwe L20 Boost 250W All-Terrain Utility Electric Bike | Cargo Ready, 126KM Range

At Glide & Gear, we provide a variety of payment methods for your convenience, including all major credit cards, PayPal, and flexible finance options for payment later.

Your transaction security is guaranteed with state-of-the-art encryption. Select your preferred payment method at checkout for a smooth and secure purchasing process.

Your payment choices include:

1 - CREDIT / DEBIT CARD

Effortless and dependable: Make payments using your debit or credit card. Simply input your card details, expiration date, and security code, and we'll handle the rest securely.

Should your card be enabled for 3D-Secure, you'll be directed to your bank's security questions. Shortly after, we'll proceed with your order. Charges are applied only when your items are dispatched.

2 - PAYPAL

Opt for PayPal for a quick, easy, and secure payment method. By selecting PayPal at checkout, you can pay directly from your account.

We'll immediately receive confirmation from PayPal and begin processing your order without delay. PayPal payments are fee-free for you, as Glide & Gear covers all transaction fees.

PayPal also offers the option to spread the cost over three payments, interest-free, with PayPal's Pay in 3 scheme. To use this service:

STEP 1: Select PayPal at checkout to utilise Pay in 3.

STEP 2: Make your initial payment at the time of purchase.

STEP 3: The remaining payments will be automatically collected.

3 - KLARNA

Klarna allows you to Shop Now and Pay Later. Choose Klarna when checking out to enjoy the flexibility of paying for your purchase in 30 days.

Should you need further information on your payment options, please visit our Payments Policy Page, connect with us via live chat, or email info@glideandgear.co.uk

ORDER CONFIRMATION PROCESS:

Upon placing your order with Glide & Gear, we will initially authorise your payment method, but rest assured, your card will not be charged immediately. Our team will then verify the availability of the product you've selected with our suppliers. Should the product be ready for immediate shipment, we will proceed with charging your card and your order will be on its way to you. In the event of any delays, such as an item being on backorder, we will cancel the pre-authorisation and notify you of the situation.

SHIPPING YOUR ORDER

After your order is confirmed and in stock, we will process your payment and ensure your order is dispatched within 5 business days. You will receive an email containing your tracking information within 48 hours of your order leaving our warehouse. If tracking details have not been received within 6 business days, please contact our customer support team at info@glideandgear.co.uk for assistance. Delivery schedules may vary based on the specific brand of the product ordered.

For precise delivery estimates, please refer to the shipping information listed on each product's page.

INSPECTING YOUR DELIVERY:

We encourage you to carefully inspect your delivery upon arrival. If you notice any damage, we recommend refusing the delivery of the damaged item(s). Should damage be discovered post-delivery, please send clear photographs of the damage to info@glideandgear.co.uk, allowing us to initiate an insurance claim on your behalf.

CANCELLATIONS & REFUNDS POLICY:

Should you decide to cancel your order more than 24 hours after placement, be aware that additional charges may apply. For orders that have already been dispatched, the buyer is responsible for any costs incurred in returning the product. Refunds will be processed using the original payment method used for the order.