E Movement Troy City Step Through Electric Bike 250W Black
Tax included
Shipping calculated at checkout
In stock
PAYMENT OPTIONS
At Glide & Gear, we provide a variety of payment methods for your convenience, including all major credit cards, PayPal, and flexible finance options for payment later.
Your transaction security is guaranteed with state-of-the-art encryption. Select your preferred payment method at checkout for a smooth and secure purchasing process.
Your payment choices include:
1 - CREDIT / DEBIT CARD
Effortless and dependable: Make payments using your debit or credit card. Simply input your card details, expiration date, and security code, and we'll handle the rest securely.
Should your card be enabled for 3D-Secure, you'll be directed to your bank's security questions. Shortly after, we'll proceed with your order. Charges are applied only when your items are dispatched.
2 - PAYPAL
Opt for PayPal for a quick, easy, and secure payment method. By selecting PayPal at checkout, you can pay directly from your account.
We'll immediately receive confirmation from PayPal and begin processing your order without delay. PayPal payments are fee-free for you, as Glide & Gear covers all transaction fees.
PayPal also offers the option to spread the cost over three payments, interest-free, with PayPal's Pay in 3 scheme. To use this service:
STEP 1: Select PayPal at checkout to utilise Pay in 3.
STEP 2: Make your initial payment at the time of purchase.
STEP 3: The remaining payments will be automatically collected.
3 - KLARNA
Klarna allows you to Shop Now and Pay Later. Choose Klarna when checking out to enjoy the flexibility of paying for your purchase in 30 days.
Should you need further information on your payment options, please visit our Payments Policy Page, connect with us via live chat, or email info@glideandgear.co.uk
HAVE A CYCLE TO WORK VOUCHER?
Is your employer enrolled in a cycle to work programme or considering joining? You could enjoy savings of up to 49% on any electric bike from our range, spreading the cost over 12 months.
Already have a voucher? Simply fill the form on our Contact Us page and a member of our team will be in touch.
We'll handle the redemption and arrange delivery, providing tracking details once dispatched.
No voucher yet? Ask your employer to utilise the scheme and submit a quote for your desired bike's value. Upon approval, they'll issue a voucher for you to exchange for your new electric bike.
Explore our Cycle To Work Schemes for further details. Contact our team for assistance.
NOTE - Electric Bikes with motors over 250W cannot be purchased using a cycle to work scheme.
Only eBikes complying with EAPC Regulations are road-legal in the UK without tax, insurance, or registration. Learn more: https://www.gov.uk/electric-bike-rules.
AFTER SALES CARE
Regular servicing is key to ensuring your electric bike stays in peak condition.
Your e-bike arrives nearly fully assembled, and some brands include a Pre-Delivery Inspection. For added peace of mind, you can choose a licensed mechanic to complete the assembly, ensuring everything is in perfect working order while offering you a walk-through of your new bike’s features.
Initial 30-Day Service
At Glide & Gear, we strongly recommend you get your e-bike serviced in the first 30 days from purchase. Engage with skilled mechanics for a comprehensive overview of your e-bike's maintenance needs. Learn proper gear usage, battery charging techniques, and essential tips for upkeep.
From then, we recommend you refer to your bike's owner's manual for recommended servicing intervals, typically every 1000 kilometers or 600 miles.
SHIPPING & DELIVERY
ORDER CONFIRMATION PROCESS:
Upon placing your order with Glide & Gear, we will initially authorise your payment method, but rest assured, your card will not be charged immediately. Our team will then verify the availability of the product you've selected with our suppliers. Should the product be ready for immediate shipment, we will proceed with charging your card and your order will be on its way to you. In the event of any delays, such as an item being on backorder, we will cancel the pre-authorisation and notify you of the situation.
SHIPPING YOUR ORDER
After your order is confirmed and in stock, we will process your payment and ensure your order is dispatched within 5 business days. You will receive an email containing your tracking information within 48 hours of your order leaving our warehouse. If tracking details have not been received within 6 business days, please contact our customer support team at info@glideandgear.co.uk for assistance. Delivery schedules may vary based on the specific brand of the product ordered.
For precise delivery estimates, please refer to the shipping information listed on each product's page.
INSPECTING YOUR DELIVERY:
We encourage you to carefully inspect your delivery upon arrival. If you notice any damage, we recommend refusing the delivery of the damaged item(s). Should damage be discovered post-delivery, please send clear photographs of the damage to info@glideandgear.co.uk, allowing us to initiate an insurance claim on your behalf.
CANCELLATIONS & REFUNDS POLICY:
Should you decide to cancel your order more than 24 hours after placement, be aware that additional charges may apply. For orders that have already been dispatched, the buyer is responsible for any costs incurred in returning the product. Refunds will be processed using the original payment method used for the order.
Testimonials
Great customer service and excellent range of products. Would highly recommend.
I wanted to get a bike to commute to work and was recommended by a friend to check out Glide & Gear. I was initially apprehensive as I usually prefer to shop in person. But the range of bikes and the discounts offered got me curious. The customer service saved me the hassle of researching a bike and smoothly guided me through the process. A very seamless experience and looking forward to continuing my biking journey with Glide &Gear.
Nikhil
Glide & Gear has been exceptional from start to finish. I ordered a foldable e-bike for commuting, and the staff was super patient with all my questions. The delivery was smooth, and the bike was in perfect condition. A shout-out to Sam who personally followed up after delivery to ensure everything was working well. I am beyond happy with my purchase and the service!
Amelia
Bought the Amcargobike, and it's been great. The team at Glide & Gear was helpful and answered all my questions. Smooth process. Delivery took longer than anticipated, but this was informed before the order was even confirmed - no complaints!
Daniel
Super impressed with the customer service. Helped me pick out the perfect bike, and it arrived ahead of schedule. Thanks, Glide & Gear!
Jack
Has a fabulous selection of e-bikes, which is definitely the ask for a greener environment. Fabulous service and would highly recommend it.
Shibi
I ordered an Engwe Bike from Glide & Gear and had a great experience. Not only did they offer a competitive price, but the service was also superb. The team answered all my questions promptly, and the delivery was faster than expected. The bike itself is everything I hoped for. Thanks to everyone at G&G for making the process so easy!
Liam
Great customer service from start to finish. I’m loving my new bike, and the delivery was smooth. Will definitely shop here again.
Olivia
I recently purchased the Hygge vester bike from Glide & Gear, and the whole process was seamless. The team was very responsive and provided all the information I needed to make my decision. The bike arrived on time and has been perfect for my weekend rides. Can't recommend Glide & Gear enough!
David
Ordered my bike and it arrived even faster than expected. Customer support was also great when I had a question about assembly. Highly recommend!
James
Fantastic experience ordering from Glide & Gear. The bike arrived as expected and is performing wonderfully. Couldn’t be happier!
Tom
The team helped me pick the perfect bike for my weekend trails, patiently answering all my questions. Excellent customer service and quick delivery.
Hannah
Bought an e-bike using a cycle to work scheme, and Glide & Gear made the process so easy. Bike arrived quickly and in perfect condition. Very happy with my purchase!
Emily
This was my first time ordering from Glide & Gear, and I’m so impressed. The customer service was friendly, and they guided me through choosing the perfect e-bike for city riding. The delivery was hassle-free, and the bike arrived in excellent condition. I love my new bike, and I’ll definitely be recommending them to friends!
Sophie
Have a cycle to work voucher? Please Get in Touch!
our partner cycle to work schemes
Order today and get 14 Days of Free Insurance!
Glide & Gear have partnered with Cycle Insurance to offer 14 days of free bicycle insurance on all eligible purchases. Ride away stress-free with your new bike!
Have A Cycle to Work Voucher?
Use a cycle to work voucher and save up to 49% on the price of your new e-bike with Glide & Gear!
Why choose an electric bike?
Curious how electric bikes are revolutionizing travel? Need family fun tips for your new bike or scooter? Wonder about the difference between torque and power? Discover all this and more at The Glide & Gear Chronicles! Read now and join the electric revolution.
We plant one tree for every order placed with us
For every purchase, we plant a tree with Ecologi, a B-Corp championing reforestation and carbon reduction globally.
Make your ride count towards a better earth.
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