Skip to content

Dawes Spire 2.0 Crossbar Hybrid Electric Bike 250W Grey

Regular price £1,899.99 Sale price £1,999.99
On Sale

Tax included

Shipping calculated at checkout

Colour: Light Grey
Frame Size
Assembly Option

Only 2 in stock

Free Delivery
Brand Warranty
Best Price Guarantee
Dedicated Support

PAYMENT OPTIONS

At Glide & Gear, we provide a variety of payment methods for your convenience, including all major credit cards, PayPal, and flexible finance options for payment later.

Your transaction security is guaranteed with state-of-the-art encryption. Select your preferred payment method at checkout for a smooth and secure purchasing process.

Your payment choices include:

1 - CREDIT / DEBIT CARD

Effortless and dependable: Make payments using your debit or credit card. Simply input your card details, expiration date, and security code, and we'll handle the rest securely.

Should your card be enabled for 3D-Secure, you'll be directed to your bank's security questions. Shortly after, we'll proceed with your order. Charges are applied only when your items are dispatched.

2 - PAYPAL

Opt for PayPal for a quick, easy, and secure payment method. By selecting PayPal at checkout, you can pay directly from your account.

We'll immediately receive confirmation from PayPal and begin processing your order without delay. PayPal payments are fee-free for you, as Glide & Gear covers all transaction fees.

PayPal also offers the option to spread the cost over three payments, interest-free, with PayPal's Pay in 3 scheme. To use this service:

STEP 1: Select PayPal at checkout to utilise Pay in 3.

STEP 2: Make your initial payment at the time of purchase.

STEP 3: The remaining payments will be automatically collected.

3 - KLARNA

Klarna allows you to Shop Now and Pay Later. Choose Klarna when checking out to enjoy the flexibility of paying for your purchase in 30 days.

Should you need further information on your payment options, please visit our Payments Policy Page, connect with us via live chat, or email info@glideandgear.co.uk

HAVE A CYCLE TO WORK VOUCHER?

Is your employer enrolled in a cycle to work programme or considering joining? You could enjoy savings of up to 49% on any electric bike from our range, spreading the cost over 12 months.

Already have a voucher? Simply fill the form on our Contact Us page and a member of our team will be in touch.

We'll handle the redemption and arrange delivery, providing tracking details once dispatched.

No voucher yet? Ask your employer to utilise the scheme and submit a quote for your desired bike's value. Upon approval, they'll issue a voucher for you to exchange for your new electric bike.

Explore our Cycle To Work Schemes for further details. Contact our team for assistance.

NOTE - Electric Bikes with motors over 250W cannot be purchased using a cycle to work scheme.

Only eBikes complying with EAPC Regulations are road-legal in the UK without tax, insurance, or registration. Learn more: https://www.gov.uk/electric-bike-rules.

AFTER SALES CARE

Regular servicing is key to ensuring your electric bike stays in peak condition. At Glide & Gear, we have partnered with Cycle Tech UK to provide servicing and maintenance services right to your doorstep.

While your e-bike arrives nearly assembled and having completed a Pre-Delivery Inspection, you can opt to use Cycle Tech UK to conduct the assembly for you, ensuring everything is in order. You'll have the technician walk you through your new bike, providing valuable insight into its workings.

Initial 30-Day Service

At Glide & Gear, we strongly recommend you get your e-bike serviced in the first 30 days from purchase. Engage with skilled mechanics for a comprehensive overview of your e-bike's maintenance needs. Learn proper gear usage, battery charging techniques, and essential tips for upkeep.

From then, we recommend you refer to your bike's owner's manual for recommended servicing intervals, typically every 1000 kilometers or 600 miles.

Nationwide Mobile Bike Servicing

We offer nationwide mobile bike servicing, repairs, and maintenance services through our partners Cycle Tech UK. From flat tires to complex repairs, rely on our network of qualified mechanics to keep your e-bike in top condition. Access expert repairs anywhere in the UK through our partnership with Cycle Tech UK. Learn more about e-bike servicing & maintenance here.

SHIPPING & DELIVERY

ORDER CONFIRMATION PROCESS:

Upon placing your order with Glide & Gear, we will initially authorise your payment method, but rest assured, your card will not be charged immediately. Our team will then verify the availability of the product you've selected with our suppliers. Should the product be ready for immediate shipment, we will proceed with charging your card and your order will be on its way to you. In the event of any delays, such as an item being on backorder, we will cancel the pre-authorisation and notify you of the situation.

SHIPPING YOUR ORDER

After your order is confirmed and in stock, we will process your payment and ensure your order is dispatched within 5 business days. You will receive an email containing your tracking information within 48 hours of your order leaving our warehouse. If tracking details have not been received within 6 business days, please contact our customer support team at info@glideandgear.co.uk for assistance. Delivery schedules may vary based on the specific brand of the product ordered.

For precise delivery estimates, please refer to the shipping information listed on each product's page.

INSPECTING YOUR DELIVERY:

We encourage you to carefully inspect your delivery upon arrival. If you notice any damage, we recommend refusing the delivery of the damaged item(s). Should damage be discovered post-delivery, please send clear photographs of the damage to info@glideandgear.co.uk, allowing us to initiate an insurance claim on your behalf.

CANCELLATIONS & REFUNDS POLICY:

Should you decide to cancel your order more than 24 hours after placement, be aware that additional charges may apply. For orders that have already been dispatched, the buyer is responsible for any costs incurred in returning the product. Refunds will be processed using the original payment method used for the order.

Introducing the all-new Dawes Spire 2.0 Crossbar Electric Bike, a versatile hybrid designed for the optimal blend of utility and performance, making it ideal for daily commutes, shopping trips, or weekend adventures in your local country park and along canal towpaths. This upgraded model surpasses the Dawes Spire 1.0 with its enhanced 1x9 Shimano Alivio gearing, a more substantial 540wh battery, and a sleek, center-mounted handlebar display.

The Spire 2.0 features a robust crossbar frame equipped with a seamlessly integrated 540wh battery capable of delivering over 60 miles / 97km of assisted pedalling. Powered by a renowned Bafang rear hub motor known for its 32nm of torque, the Spire 2.0 ensures effortless navigation over hilly terrains and smooth rides on flat surfaces. The high-quality Samsung battery cells meet stringent UK and EU safety and performance standards, offering reliability and peace of mind. It charges completely in just 6 hours and can be conveniently removed without tools for charging off the bike.

Whether you're navigating city streets or exploring rugged paths, the Dawes Spire 2.0 Crossbar Electric Bike delivers a blend of comfort, safety, and performance that makes it one of the best value electric bikes on the market.

IN A NUTSHELL: 

  • Integrated Battery System: A 540wh battery providing extensive range and quick charging capabilities.
  • Powerful Motor: Bafang rear hub motor with 32nm of torque for superior climbing power and easy cruising.
  • Advanced Display Controls: Center-mounted display with remote for easy access to 5 power assist modes, speed, and trip metrics.
  • Reliable Braking and Gearing: Equipped with 1x9 speed Shimano Alivio/Altus gearing and Tektro hydraulic disc brakes for precise control and low maintenance.
  • Comfort and Safety: 70mm travel suspension fork with hydraulic lockout, ergonomic grips, Selle Royal Freeway saddle, and 700x45c Kenda tyres with puncture protection and reflective details for enhanced safety.
  • Additional Features: Front and rear LED lights, rear pannier rack, full-length mudguards, and a kickstand for practical everyday use.

Ultimate Hybrid Versatility

The Dawes Spire 2.0 Crossbar electric bike is the epitome of versatility, crafted for everything from the daily commute to leisurely weekend rides through scenic locales. Upgraded from the Spire 1.0, this model features enhanced 1x9 Shimano Alivio gearing, a robust 540wh battery, and a sleek centre-mounted handlebar display, setting a new standard in hybrid electric bike performance.

Extended Range and Robust Power

Outfitted with a seamlessly integrated 540wh battery, the Spire 2.0 Crossbar offers an impressive range of over 60 miles (97km) on a single charge, supported by a high-quality Bafang rear hub motor renowned for its reliability and smooth power delivery. This motor system, equipped with 32nm of torque, ensures effortless rides over hills and flat terrains alike, making every journey a breeze.

Security and Enhanced User Interface

Security is a priority with the Spire 2.0 Crossbar, featuring an integrated battery lock for added safety when parked. The state-of-the-art centre-mounted display offers easy access to essential riding metrics and power settings, enhanced by a side-mounted remote for convenience and a walk assist mode for additional support in challenging conditions.

Superior Riding Experience

The bike’s sturdy crossbar frame enhances stability, while the 1x9 Shimano Alivio/Altus gearing and Tektro hydraulic disc brakes provide reliable performance and maintenance ease. A 70mm travel suspension fork with hydraulic lockout ensures a smooth ride across varying terrains, accommodating every rider’s comfort.

Comfort and Convenience Features

Comfort is paramount with the Dawes Spire 2.0 Crossbar, featuring a Selle Royal Freeway saddle, ergonomically shaped grips, and alloy city pedals for a premium touch. The 700x45c Kenda tyres, equipped with puncture protection and reflective details, ensure safety and durability.

Ready for Any Adventure

Standard on the Spire 2.0 are practical enhancements like front and rear LED lights powered by the bike’s battery, a rear pannier rack for easy luggage transport, comprehensive mudguards, and a convenient kickstand. These features make the Spire 2.0 Crossbar not just a bike but a reliable partner for urban and adventure cycling, designed to meet the demands of any route or rider.

Specification Medium Frame Large Frame
Frame Size Option Medium Large
Wheel Size 700c 700c
Maximum Range 60 miles / 97km 60 miles / 97km
Recharge Time 6 hours 6 hours
Maximum Assisted Speed 15.5mph / 25kmh 15.5mph / 25kmh
Motor Bafang rear hub motor, 36v 250w, 32nm torque Bafang rear hub motor, 36v 250w, 32nm torque
Motor Type Rear hub motor Rear hub motor
Battery Integrated 540wh (36V 15.0ah), Samsung cells, Removable Integrated 540wh (36V 15.0ah), Samsung cells, Removable
Battery Type Integrated Integrated
Charger 42V 2A, 3 pin UK plug 42V 2A, 3 pin UK plug
Display Centre mounted LCD, 5 modes, various indicators Centre mounted LCD, 5 modes, various indicators
Frame 6061 aluminium crossbar frame, internal cable routing 6061 aluminium crossbar frame, internal cable routing
Fork 700c suspension fork, Hydraulic lockout, 70mm travel 700c suspension fork, Hydraulic lockout, 70mm travel
Headset Sealed bearings Sealed bearings
Handlebar Aluminium, 680mm wide, 20mm rise, 6° backsweep Aluminium, 680mm wide, 20mm rise, 6° backsweep
Stem Adjustable, Aluminium, 90mm reach, 31.8mm Adjustable, Aluminium, 90mm reach, 31.8mm
Grips Ergonomic comfort, Lock on, Black Ergonomic comfort, Lock on, Black
Gear Shifters Shimano Altus SL-M2010 Rapidfire Plus, 9 speed Shimano Altus SL-M2010 Rapidfire Plus, 9 speed
Rear Derailleur Shimano Alivio RD-M3100 Shadow, 9 speed Shimano Alivio RD-M3100 Shadow, 9 speed
Chain KMC Z9, 9 speed KMC Z9, 9 speed
Cassette/Freewheel Shimano Altus CS-HG201, 11-36T, 9 speed Shimano Altus CS-HG201, 11-36T, 9 speed
Chainset Aluminium, 42T, 170mm Aluminium, 42T, 170mm
Pedals Alloy city style, Black Alloy city style, Black
Brakes Tektro M275 hydraulic disc, 180mm front, 160mm rear Tektro M275 hydraulic disc, 180mm front, 160mm rear
Brake Levers Tektro M275 hydraulic disc Tektro M275 hydraulic disc
Front Hub Alloy with quick release, 36 hole Alloy with quick release, 36 hole
Rear Hub Bafang rear hub motor Bafang rear hub motor
Rims 700c double wall alloy, 36 hole 700c double wall alloy, 36 hole
Tyres Kenda K197, 700x45c, Puncture protection and reflective side strip Kenda K197, 700x45c, Puncture protection and reflective side strip
Saddle Selle Royal Freeway Selle Royal Freeway
Seat Post Aluminium, 350mm, 30.4mm Aluminium, 350mm, 30.4mm
Mudguards Full length, 56mm wide, Black Full length, 56mm wide, Black
Pannier Rack Aluminium with rear light mounted Aluminium with rear light mounted
Lights Front: Star Union LED, 20 Lux / Rear: Star Union 3 LED Front: Star Union LED, 20 Lux / Rear: Star Union 3 LED
Recommended Rider Height 5'4" to 5'10" (162cm to 178cm) 5'10" to 6'2" (178cm to 188cm)
Battery Weight 3.18kg 3.18kg
Carton Dimensions L: 1510mm, W: 240mm, H: 860mm L: 1510mm, W: 240mm, H: 860mm
Gross Weight 32 kg 32 kg
Net Weight 28 kg 28 kg

    1 YEAR WARRANTY

    This electric bicycle comes with a comprehensive 1-year warranty that covers all mechanical and electrical parts, including the frame, forks, seat, motor, controller, battery, and charger. This ensures you can ride with complete confidence.

    In addition, we offer an extended warranty of up to 5 years for all frames and forks:

    • 5 years for steel and titanium frames and forks.
    • 3 years for rigid alloy frames and forks.

    Please note, this warranty does not extend to regular wear and tear, damage or malfunction resulting from accidents, incidental or subsequent damages, or any usage of the product that deviates from the operational guidelines provided in the user manual. Get in touch at info@glideandgear.co.uk for more details.

    Important Note: To activate the warranty, customers must have the bike inspected by a certified bike mechanic upon delivery and conduct a pre-delivery inspection. This step is essential to ensure all components are in perfect working condition and to maintain the validity of the warranty.

    Each Dawes electric bike arrives 99% pre-assembled and has undergone a thorough pre-delivery inspection (PDI). Upon receiving your bike, you will only need to make minor adjustments, such as straightening the handlebar and attaching the pedals, which have been adjusted for shipping.

    As each bike is built to order, please expect delivery within approximately 7-10 working days from the order date.

    If you prefer faster delivery, that may be possible without the pre-build option. In that case, the bike arrives boxed, 85% assembled. It is highly recommended that final assembly be conducted by someone competent with the basic mechanics of a bicycle, if you require the help of your local bike shop please be aware the service will be chargeable. 

    If you choose this option, expect delivery within approximately 3-5 working days from the order date. 

    14-DAY RETURN POLICY 

    We believe in complete satisfaction when it comes to your purchase. Should you decide an item isn't what you wanted, you have the option to send it back to us within 14 days from the date of purchase. It's important to reach out to us via email first, providing your order number and the reason for your return before you ship the item back. For an item to qualify as a return for being unwanted, it must remain unused, retain its original condition, and be fit for resale. Please refer to our Returns & Refunds policy for more information. 

    Testimonials

    Have a cycle to work voucher? Please Get in Touch!

    Order today and get 14 Days of Free Insurance!

    Glide & Gear have partnered with Cycle Insurance to offer 14 days of free bicycle insurance on all eligible purchases. Ride away stress-free with your new bike!

    Learn more

    Why Choose Glide & Gear

    Read The Latest From The Glide & Gear Chronicles

    The Ultimate Guide to Urban and City Electric Bikes: Everything You Need to Know

    Oct 7, 2024

    Discover everything you need to know about urban electric bikes with Glide & Gear’s ultimate guide. Learn how city e-bikes make commuting effortless, explore their benefits, and find tips on choosing the perfect model for your needs. Ride in style, comfort, and efficiency with the ideal city e-bike for you!

    The Ultimate Guide to Commuter Electric Bikes: Everything You Need to Know

    Sep 30, 2024

    Discover how commuter electric bikes are transforming urban commuting. This ultimate guide covers everything you need to know about commuter e-bikes, from how they work to choosing the right model. Experience effortless rides, conquer hills with ease, and enjoy eco-friendly, cost-effective travel. Transform your daily commute with a commuter electric bike today!

    The Ultimate Guide to Foldable Electric Bikes: Everything You Need to Know

    Sep 23, 2024

    Explore everything you need to know about foldable electric bikes in this comprehensive guide. From what they are, their benefits, and how to choose the perfect model, to legal tips and riding advice, this guide will help you find the ideal foldable e-bike for your lifestyle!

    Search

    Back to top

    Shopping Cart

    Your cart is currently empty

    Shop now
    Free Delivery
    Brand Warranty
    Best Price Guarantee
    Dedicated Support

    Introducing the all-new Dawes Spire 2.0 Crossbar Electric Bike, a versatile hybrid designed for the optimal blend of utility and performance, making it ideal for daily commutes, shopping trips, or weekend adventures in your local country park and along canal towpaths. This upgraded model surpasses the Dawes Spire 1.0 with its enhanced 1x9 Shimano Alivio gearing, a more substantial 540wh battery, and a sleek, center-mounted handlebar display.

    The Spire 2.0 features a robust crossbar frame equipped with a seamlessly integrated 540wh battery capable of delivering over 60 miles / 97km of assisted pedalling. Powered by a renowned Bafang rear hub motor known for its 32nm of torque, the Spire 2.0 ensures effortless navigation over hilly terrains and smooth rides on flat surfaces. The high-quality Samsung battery cells meet stringent UK and EU safety and performance standards, offering reliability and peace of mind. It charges completely in just 6 hours and can be conveniently removed without tools for charging off the bike.

    Whether you're navigating city streets or exploring rugged paths, the Dawes Spire 2.0 Crossbar Electric Bike delivers a blend of comfort, safety, and performance that makes it one of the best value electric bikes on the market.

    IN A NUTSHELL: 

    • Integrated Battery System: A 540wh battery providing extensive range and quick charging capabilities.
    • Powerful Motor: Bafang rear hub motor with 32nm of torque for superior climbing power and easy cruising.
    • Advanced Display Controls: Center-mounted display with remote for easy access to 5 power assist modes, speed, and trip metrics.
    • Reliable Braking and Gearing: Equipped with 1x9 speed Shimano Alivio/Altus gearing and Tektro hydraulic disc brakes for precise control and low maintenance.
    • Comfort and Safety: 70mm travel suspension fork with hydraulic lockout, ergonomic grips, Selle Royal Freeway saddle, and 700x45c Kenda tyres with puncture protection and reflective details for enhanced safety.
    • Additional Features: Front and rear LED lights, rear pannier rack, full-length mudguards, and a kickstand for practical everyday use.

    Ultimate Hybrid Versatility

    The Dawes Spire 2.0 Crossbar electric bike is the epitome of versatility, crafted for everything from the daily commute to leisurely weekend rides through scenic locales. Upgraded from the Spire 1.0, this model features enhanced 1x9 Shimano Alivio gearing, a robust 540wh battery, and a sleek centre-mounted handlebar display, setting a new standard in hybrid electric bike performance.

    Extended Range and Robust Power

    Outfitted with a seamlessly integrated 540wh battery, the Spire 2.0 Crossbar offers an impressive range of over 60 miles (97km) on a single charge, supported by a high-quality Bafang rear hub motor renowned for its reliability and smooth power delivery. This motor system, equipped with 32nm of torque, ensures effortless rides over hills and flat terrains alike, making every journey a breeze.

    Security and Enhanced User Interface

    Security is a priority with the Spire 2.0 Crossbar, featuring an integrated battery lock for added safety when parked. The state-of-the-art centre-mounted display offers easy access to essential riding metrics and power settings, enhanced by a side-mounted remote for convenience and a walk assist mode for additional support in challenging conditions.

    Superior Riding Experience

    The bike’s sturdy crossbar frame enhances stability, while the 1x9 Shimano Alivio/Altus gearing and Tektro hydraulic disc brakes provide reliable performance and maintenance ease. A 70mm travel suspension fork with hydraulic lockout ensures a smooth ride across varying terrains, accommodating every rider’s comfort.

    Comfort and Convenience Features

    Comfort is paramount with the Dawes Spire 2.0 Crossbar, featuring a Selle Royal Freeway saddle, ergonomically shaped grips, and alloy city pedals for a premium touch. The 700x45c Kenda tyres, equipped with puncture protection and reflective details, ensure safety and durability.

    Ready for Any Adventure

    Standard on the Spire 2.0 are practical enhancements like front and rear LED lights powered by the bike’s battery, a rear pannier rack for easy luggage transport, comprehensive mudguards, and a convenient kickstand. These features make the Spire 2.0 Crossbar not just a bike but a reliable partner for urban and adventure cycling, designed to meet the demands of any route or rider.

    Specification Medium Frame Large Frame
    Frame Size Option Medium Large
    Wheel Size 700c 700c
    Maximum Range 60 miles / 97km 60 miles / 97km
    Recharge Time 6 hours 6 hours
    Maximum Assisted Speed 15.5mph / 25kmh 15.5mph / 25kmh
    Motor Bafang rear hub motor, 36v 250w, 32nm torque Bafang rear hub motor, 36v 250w, 32nm torque
    Motor Type Rear hub motor Rear hub motor
    Battery Integrated 540wh (36V 15.0ah), Samsung cells, Removable Integrated 540wh (36V 15.0ah), Samsung cells, Removable
    Battery Type Integrated Integrated
    Charger 42V 2A, 3 pin UK plug 42V 2A, 3 pin UK plug
    Display Centre mounted LCD, 5 modes, various indicators Centre mounted LCD, 5 modes, various indicators
    Frame 6061 aluminium crossbar frame, internal cable routing 6061 aluminium crossbar frame, internal cable routing
    Fork 700c suspension fork, Hydraulic lockout, 70mm travel 700c suspension fork, Hydraulic lockout, 70mm travel
    Headset Sealed bearings Sealed bearings
    Handlebar Aluminium, 680mm wide, 20mm rise, 6° backsweep Aluminium, 680mm wide, 20mm rise, 6° backsweep
    Stem Adjustable, Aluminium, 90mm reach, 31.8mm Adjustable, Aluminium, 90mm reach, 31.8mm
    Grips Ergonomic comfort, Lock on, Black Ergonomic comfort, Lock on, Black
    Gear Shifters Shimano Altus SL-M2010 Rapidfire Plus, 9 speed Shimano Altus SL-M2010 Rapidfire Plus, 9 speed
    Rear Derailleur Shimano Alivio RD-M3100 Shadow, 9 speed Shimano Alivio RD-M3100 Shadow, 9 speed
    Chain KMC Z9, 9 speed KMC Z9, 9 speed
    Cassette/Freewheel Shimano Altus CS-HG201, 11-36T, 9 speed Shimano Altus CS-HG201, 11-36T, 9 speed
    Chainset Aluminium, 42T, 170mm Aluminium, 42T, 170mm
    Pedals Alloy city style, Black Alloy city style, Black
    Brakes Tektro M275 hydraulic disc, 180mm front, 160mm rear Tektro M275 hydraulic disc, 180mm front, 160mm rear
    Brake Levers Tektro M275 hydraulic disc Tektro M275 hydraulic disc
    Front Hub Alloy with quick release, 36 hole Alloy with quick release, 36 hole
    Rear Hub Bafang rear hub motor Bafang rear hub motor
    Rims 700c double wall alloy, 36 hole 700c double wall alloy, 36 hole
    Tyres Kenda K197, 700x45c, Puncture protection and reflective side strip Kenda K197, 700x45c, Puncture protection and reflective side strip
    Saddle Selle Royal Freeway Selle Royal Freeway
    Seat Post Aluminium, 350mm, 30.4mm Aluminium, 350mm, 30.4mm
    Mudguards Full length, 56mm wide, Black Full length, 56mm wide, Black
    Pannier Rack Aluminium with rear light mounted Aluminium with rear light mounted
    Lights Front: Star Union LED, 20 Lux / Rear: Star Union 3 LED Front: Star Union LED, 20 Lux / Rear: Star Union 3 LED
    Recommended Rider Height 5'4" to 5'10" (162cm to 178cm) 5'10" to 6'2" (178cm to 188cm)
    Battery Weight 3.18kg 3.18kg
    Carton Dimensions L: 1510mm, W: 240mm, H: 860mm L: 1510mm, W: 240mm, H: 860mm
    Gross Weight 32 kg 32 kg
    Net Weight 28 kg 28 kg

      1 YEAR WARRANTY

      This electric bicycle comes with a comprehensive 1-year warranty that covers all mechanical and electrical parts, including the frame, forks, seat, motor, controller, battery, and charger. This ensures you can ride with complete confidence.

      In addition, we offer an extended warranty of up to 5 years for all frames and forks:

      • 5 years for steel and titanium frames and forks.
      • 3 years for rigid alloy frames and forks.

      Please note, this warranty does not extend to regular wear and tear, damage or malfunction resulting from accidents, incidental or subsequent damages, or any usage of the product that deviates from the operational guidelines provided in the user manual. Get in touch at info@glideandgear.co.uk for more details.

      Important Note: To activate the warranty, customers must have the bike inspected by a certified bike mechanic upon delivery and conduct a pre-delivery inspection. This step is essential to ensure all components are in perfect working condition and to maintain the validity of the warranty.

      Each Dawes electric bike arrives 99% pre-assembled and has undergone a thorough pre-delivery inspection (PDI). Upon receiving your bike, you will only need to make minor adjustments, such as straightening the handlebar and attaching the pedals, which have been adjusted for shipping.

      As each bike is built to order, please expect delivery within approximately 7-10 working days from the order date.

      If you prefer faster delivery, that may be possible without the pre-build option. In that case, the bike arrives boxed, 85% assembled. It is highly recommended that final assembly be conducted by someone competent with the basic mechanics of a bicycle, if you require the help of your local bike shop please be aware the service will be chargeable. 

      If you choose this option, expect delivery within approximately 3-5 working days from the order date. 

      14-DAY RETURN POLICY 

      We believe in complete satisfaction when it comes to your purchase. Should you decide an item isn't what you wanted, you have the option to send it back to us within 14 days from the date of purchase. It's important to reach out to us via email first, providing your order number and the reason for your return before you ship the item back. For an item to qualify as a return for being unwanted, it must remain unused, retain its original condition, and be fit for resale. Please refer to our Returns & Refunds policy for more information.